• What is the name of your business and when was it incorporated?
HYSSES. The brand Mt. Sapola was launched in Singapore in 2007 when Cheryl Gan set up the first store in Tanglin Mall with just two staff. In 2017, Mt. Sapola was rebranded as
HYSSES to represent its successful and ongoing transition to a company well beyond its minimalist spa-at-home heritage. It is a big step in the right direction where we share our knowledge and tell compelling stories of our brand to our loyal customers both locally and internationally.
  • Where is it currently operating?

HYSSES Headquarter (Singapore):

Bugis Junction, Compass One, Great World City (Temporary Closed; Back in Nov), Hillion Mall, ION Orchard, Junction 8, JEM (Shifting to Westgate in 10 Jun 2019), Marina Square, NEX, Parkway Parade, Raffles City, Tampines 1, Tanglin Mall, VivoCity.
HYSSES Malaysia

Ms Cheryl Gan, founder and managing director of home-grown aromatherapy company Hysses.
Gurney Plaza Penang, One Utama Petaling Jaya, Sunway Pyramid Subang Jaya, Mid Valley Kuala Lumpur
HYSSES Australia
HYSSES UK
  • Who are your target audience? (Please specify)
Our products are for everyone. Our sense of smell is one of the five senses we possess, and one of the most powerful. Smelling one’s scentor the fresh newly-baked pie may not only invoke cravings, but memories and even emotions as well, according to proven scientific studies. This is why aromatherapy is one of the most popular and acceptable alternative medicine to date.
  • List your products and services, and price range.
The full range of products and price range is indicated within the website and the range of products and pricing will change accordingly to whichever country the user is currently located at. E.g. Singapore, Australia etc 5.
  • How do customers find you? Links to your website and social media pages?

 

 

They may find us in-store or online at www.hysses.com. As followed are social media links that they can easily access to find Hysses:

  • What makes you different from your competitors?
We manufacture our own products, actively keeping the customer in mind. Hysses conducts surveys and focus groups to listen to customers’ feedback and make improvements to products accordingly. Our expanding R&D team ensures that our products cater to the needs of customers and each product is unique in its product formulation. Besides top-quality products, our personalized service at each store builds lasting relationships with customers. Retail assistants are well-trained in ensuring that each customer they serve is like a family member to them. You would want the best for your family and recommendations of products are always appropriate to meet the needs of the customer.
  • Any promotions for the next few months that readers can tap on?
Look out for our upcoming GSS promotions that will be running in-store and online.
Highlights include:
PWP: Antique Lamp Nebuliser @ $129 (Original price: $209.90) with purchase of 2 selected Essential Oils & 1 Cleaning Solution.
BUNDLE: 1 Shampoo & 1 Conditioner @ $35 (U.P. $51.80)
And many more! Look out for the specials that will be launched in our stores and online!
  • Anything to add on?
Look out for our new range of aromatherapy skincare and makeup range that combines wellness & beauty for our ladies who should be well-pampered. Enjoy the benefits of what nature can do for your skin when it is included in your daily skincare & make-up regime.
We are proud to declare that we are:
MADE IN SINGAPORE
All products formulation and testing are done in the HYSSES headquarters in Singapore. The Research & Development team places emphasis on quality, pure natural ingredients, and product effectiveness–often pushing out multiple versions in a week. Depending on the complexity of the composition, a single product can take up to two years to perfect and produce. The laboratory and the manufacturing spaces have tripled over the years to meet output demands. Similarly, new automation machines have been added to the manufacturing line to streamline workflows and boost productivity. The HYSSES body care range has expanded from six to 13 scents; with each scent formulated to address a skin concern, such as dermatitis or flaky skin with over-active oil production. Similarly, the hair care range has added bioactive ingredients to tackle hair problems, such as thinning hair or hair loss.
For more information, please log on to www.hysses.com
For any other media queries, please email Audrey Sim at audrey.sim@hysses.com

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